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My Account
How do I create an account?
	1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
	Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
	Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.  However, we reserve the right to adjust shipping rates, either up or down, in the event of calculation errors, errors in receiving web-based live shipping rates from shippers or pricing changes from shippers.  In the event of a shipping price change, we will notify you via email allowing you the chance to change your order.  Hopefully someday, we will be able to teleport the shirts directly to you, but as of yet, we've only succeeded in reducing them into a small charred mass of carbon.
I forgot my password.
	Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
	Please click here for more information on returning an item.
I received the wrong product.
	If you feel that you have received the wrong product, please contact customer service at at help@robotsinorbit.com within 72 hours of receiving the product.
What is your return and exhange policy?
	Returns Robots in Orbit stand behind a tradition of distinctive and high quality products. We make every effort to fairly represent our sizes, colors and fabrics on-line. If you are not satisfied with your Robots in Orbit purchase, you may return it within 30 days of receipt for a refund, excluding shipping fees. Items must be in new condition, meaning unwashed without signs of visible wear. Exchanges An exchange for another Robots in Orbit product may be made within 30 days of receipt of your original Robots in Orbit purchase. An item to be exchanged should be in new condition, meaning unwashed without signs of visible wear. When exchanging an item, please include a note clearly identifying the item you want to receive in exchange– include the item number and size. Include your address, email and phone number. If it is not an equal exchange, we will need your payment information (usually credit card) to process a charge/credit. We will process your exchange once we have received your item. Please contact help@robotsinorbit.com to arrange a return or exchange. Please see our Terms & Conditions for additional details regarding our return policy.
When will my order ship?
	Items are usually immediately available unless it says otherwise on the individual item page.  Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. We strive to send out all orders within 72 hours, but if you have an urgent need, please contact Customer Service at  help@robotsinorbit.com immediately and we will do our best.  You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.